If for any reason you are unhappy with your purchase and would like to arrange a return, please contact us or send us an email to firstname.lastname@example.org and we will be happy to assist you.
Please return the item within 30 days of the order being placed. To protect the goods from damage during transit, please send the item in the original (or comparable) packaging. Please also make sure to include your order number and obtain a proof of postage.
Unit 312, Woodend Mill Two
Warmco Industry Park
All refunds will be credited to your original form of payment and the funds should appear on your bank statement within 3-5 working days. However, please note that sometimes it might take up to 28 days for your refund to be processed by your bank.
The following items are non-cancellable, non-refundable and non-exchangeable:
- Custom made personalised items
- Earrings for pierced ears (for hygiene reasons)
✉ If you have any further questions, please contact us or send us an email to email@example.com